Privacy policy
Universal Strength Civil & Mining Pty Ltd (ACN 652 699 717, ABN 51 652 699 717) (“USCM”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and disclose personal information in connection with our website and business operations in Australia.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply.
1. What we collect
Depending on how you interact with us, we may collect:
- Identity and contact details — name, company, email, phone number and role
- Enquiry content — messages submitted through contact forms or sent by email or phone
- Career information — applications, CVs and related recruitment details if you apply for work with us
- Technical data — IP address, browser type, device information and pages visited (including via cookies and similar technologies — see ourCookie preferencespage)
2. How we collect it
We collect personal information directly from you when you contact us, submit a form, or deal with us in the course of a project or enquiry. We may also receive information from publicly available sources, referrers, or service providers who support our website and operations.
3. Why we use it
We use personal information to:
- Respond to enquiries and provide capability or tender information
- Manage client, supplier and project relationships
- Assess employment or contractor applications
- Operate, secure and improve our website
- Meet legal, safety and contractual obligations
We do not sell your personal information. We do not use it for unrelated direct marketing without a lawful basis and a clear way to opt out.
4. Who we share it with
We may disclose personal information to trusted service providers who help us run our business (for example hosting, email, analytics or IT support), professional advisers, and regulators or courts where required by law. Where we engage third parties, we take reasonable steps to ensure they handle information appropriately.
5. Storage and security
We store information in Australia and/or with reputable cloud providers that may process data in other locations. We take reasonable administrative and technical steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure.
6. Retention
We keep personal information only as long as needed for the purposes above, or as required by law, contract or legitimate business records (for example project documentation and safety records).
7. Access and correction
You may request access to, or correction of, personal information we hold about you. We will respond within a reasonable time. In some cases we may refuse a request where permitted by law; if so, we will explain why where we can.
8. Complaints
If you have a privacy concern, contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) atoaic.gov.au.
9. Contact
Privacy enquiries:info@uscm.com.au·04 2903 2956· Universal Strength Civil & Mining Pty Ltd, Perth, Western Australia.